E-commerce attracts more legal obligations than founders expect. Beyond the obvious documents, there are consumer rights obligations, distance-selling rules, mandatory pre-contract disclosures, and a complex set of expectations regarding how the checkout process is presented and confirmed.

What does launching online require?

Launching an e-commerce website means complying with consumer protection legislation, data protection law, and electronic commerce regulations from day one. This pack provides the complete legal foundations: consumer terms and conditions, a privacy policy, a cookie policy, and a website disclaimer. All documents comply with the Consumer Rights Act 2015, the UK GDPR, and PECR.

Operating without these in place is not just an unfilled compliance box. It is a trading risk, because non-compliance can give consumers extended cancellation rights, and a regulatory risk, because Trading Standards and the ICO have powers in this space.

The pack puts the right documents in place at launch, when it is cheap to do so, rather than after the first complaint or regulatory letter, when it is not.

Example: a typical scope and fixed fee

For a UK business launching an e-commerce site to consumers, the typical scope looks like this.

What's included

  • Consumer terms and conditions
  • Privacy policy
  • Cookie policy
  • Website disclaimer
  • A consultation to understand your business, products, and website
  • One round of revisions to the full pack based on your feedback
  • All documents ready to publish on your website

What's outside this scope

  • B2B terms and conditions
  • Cookie banner implementation or technical setup
  • Payment processing or merchant agreements
  • Tax advice

Fixed fee: £895, no VAT.

How I will approach your matter

Once you have instructed me, I will arrange a consultation to understand your business, products, and website. The pack will be tailored to what your site does, the products, the customer journey, and the data being collected. One round of revisions to the full pack is included.

To instruct me, or to talk through whether this is the right service for your matter, email geoffrey@caesar.co.uk. I aim to reply within 24 hours.