Terms and conditions for a trampoline park

Trampoline parks run on waivers, and most of them promise more than the law allows. The terms have to record the safety briefing and the rules, gather the health information that matters, put the jumper's own conduct on the jumper, and be accurate about the fact that liability for the park's own negligence cannot be signed away. I draft those terms for a fixed fee of £995, delivered in five working days.

Who this is for

Trampoline parks, inflatable parks and indoor activity centres in England and Wales selling timed sessions, memberships and parties to consumers, with jumpers ranging from toddlers to adults.

What matters in trampoline park terms

The briefing, the rules and the jumper's conduct

The terms should record that every jumper receives and must follow the safety briefing and the park rules (one person per trampoline, no double bouncing, no flips where prohibited, land on two feet), and that a jumper who breaks the rules may be stopped or removed without refund. The briefing, delivered and acknowledged, is the most important safety document the park has.

Health disclosure and who may jump

The terms should require jumpers, or their parents, to confirm they are fit to take part and to disclose pregnancy, heart conditions, recent injuries, back or neck problems and anything else that affects safety, and should say that a jumper who does not disclose takes the risk. Age and height rules, toddler sessions and supervision ratios for children should be stated as conditions of entry.

What a waiver can and cannot do

The document can record the inherent risks of trampolining, the briefing given, the health information provided and the jumper's agreement to follow the rules, all of which help. It cannot exclude the park's liability for injury caused by its own negligence, such as worn padding, unsafe layout or inadequate supervision, because the Consumer Rights Act 2015 does not allow that against a consumer, and the park owes every visitor the common duty of care under the Occupiers' Liability Act 1957 and the duty to non-employees under section 3 of the Health and Safety at Work etc. Act 1974 in any event. A waiver that claims otherwise is worth less than one that is accurate.

Sessions, jump socks and lateness

The terms should say that sessions are timed and start at the booked time, that late arrival shortens the session, that jump socks are required and are the park's product, and that sessions are excluded from the fourteen-day cancellation right by regulation 28 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 because they are leisure services for a specific time, so the park's own cancellation policy applies and must be fair.

Supervision, parties and monitoring

The terms should say that court monitors supervise the facility and enforce the rules but do not replace a parent's supervision of a child, and should set the rules for parties: numbers, food, the organiser's responsibility for guests and a cancellation scale. The park is monitored by camera for safety, and the terms should say so and refer to a privacy notice under the UK GDPR and the Data Protection Act 2018. Corporate bookings should be invoiced with interest on late payment under the Late Payment of Commercial Debts (Interest) Act 1998.

What it costs

Customer or supplier terms and conditions, £995. One set of terms, customer-facing or supplier-facing, drafted for your business. Five working days.

Review of your existing terms, £495. You already have terms and want them checked and brought up to date. Returned marked up with my amendments and an explanation of the changes. Three working days.

Buying online forms the engagement on payment. The scope is what the terms and conditions drafting page describes, you accept the Terms of Service at checkout, and I email you within four working hours to get started. If you would rather ask something first, email me.

What you get

• A full set of bespoke terms drafted for your business, reflecting the legal requirements that apply to your business and sector
• A note in plain English explaining the terms I have drafted for you
• Liability, payment, termination and IP provisions that protect your position and are drafted to withstand scrutiny from the other side
• Guidance on how to incorporate the terms properly
• Your questions and comments answered by email or phone
• One round of amendments to finalise the terms ready for use

What is not included

• Negotiating your terms with individual customers (I am happy to quote for this as an additional service if required)
• Sector-specific regulatory compliance beyond the contract terms themselves
• Website privacy notice and cookie compliance, which I quote separately
• Terms governed by the law of another country
• Tax advice

Questions I am often asked

A jumper signed the waiver and was injured doing a flip. Where do I stand?

If the briefing prohibited flips, the rules were displayed and enforced, and the padding and layout were sound, the injury followed the jumper's own breach of the rules. If the equipment or supervision fell short, the waiver does not help, so the process is what matters.

Can a parent sign for a group of children at a party?

A parent can confirm health information and accept the terms for their own child. For other children the terms should require each child's own parent or guardian to complete the form, which the party organiser collects before the day.

Are jump socks a mandatory charge that has to be in the headline price?

If socks are compulsory and sold rather than lent, the price the customer sees before booking should include them or state them as a required extra, because the Digital Markets, Competition and Consumers Act 2024 requires mandatory charges to be in the headline price.

Related guidance and services

• Terms and conditions drafting, £995, the service this page describes
• Contract review, £495
• Terms and conditions for a soft play centre

This page is general guidance for businesses in England and Wales, not advice on your own circumstances. Last reviewed: September 2026. Email geoffrey@caesar.co.uk.