Getting an AI-drafted coaching agreement checked

A coaching agreement produced with an AI drafting tool asks the client to 'release and waive all claims', declares that 'no refunds will be issued under any circumstances', and describes results in terms that read as promises. In England and Wales a client who buys coaching for personal purposes is a consumer with cancellation rights that cannot be signed away, a refund policy has to be fair, and an instalment plan can amount to regulated credit. I review the agreement against English law and the coaching practice concerned, and return it marked up with tracked changes, a clean copy and a written explanation of the changes, for a fixed fee of £495 in three working days.

Who this is for

Coaches, mentors and coaching practices in England and Wales using an agreement drafted with an AI tool for one-to-one coaching, group programmes and packages sold to individuals and to businesses, and the businesses engaging a coach under such an agreement.

What the review checks in an AI-drafted coaching agreement

Consumer clients and the right to cancel

A client who buys coaching for their own purposes rather than for a business is a consumer, and a package sold online or by phone carries a fourteen-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; where sessions start within that period at the client's express request, the client pays a proportionate amount for sessions delivered under regulation 36, and the 'no refunds under any circumstances' clause the AI draft contains is unenforceable against them. The review drafts the cancellation terms and the express request the coach needs to capture.

What coaching is, and what is promised

The review states that coaching is a service performed with reasonable care and skill under section 49 of the Consumer Rights Act 2015, that it is not therapy, counselling, medical, financial or legal advice, that outcomes depend on the client, and that no result is guaranteed, and it checks that the agreement and the marketing say the same thing, because a promise of a result on the sales page is a term of the contract whatever the agreement says, and misleading claims are enforceable under Part 4 of the Digital Markets, Competition and Consumers Act 2024.

Confidentiality, notes and safeguarding

The review imposes confidentiality on the coach with the exceptions the law requires (risk of serious harm, legal obligation), says what notes are kept and for how long under the UK GDPR, addresses confidentiality between participants in group programmes, and, for executive coaching paid for by an employer, separates what the sponsor is told from what is said in sessions.

Sessions, packages, rescheduling and expiry

The review defines each package by sessions, length, frequency and period, sets a rescheduling notice inside which a session is forfeited, commits the coach to reschedule sessions it cancels, provides for what happens if the coach cannot continue (a refund of undelivered sessions), and sets an expiry for packages, drafted so that it is fair to a consumer under Schedule 2 to the Consumer Rights Act 2015.

Payment, instalments and regulated credit

Where the price is paid by instalments after coaching has started, the arrangement can be the provision of credit to a consumer, which is a regulated activity under the Consumer Credit Act 1974 unless an exemption applies, and the review says whether the plan as drafted falls within the perimeter and how it can be structured. It sets the fee, payment dates and interest under the Late Payment of Commercial Debts (Interest) Act 1998 for business clients.

Liability, testimonials and the boilerplate

The review replaces the US release and waiver with a liability clause that is fair to consumers and reasonable against businesses under the Unfair Contract Terms Act 1977, capped at the fees paid and excluding losses from the client's own decisions, requires that testimonials are genuine, which Schedule 20 to the Digital Markets, Competition and Consumers Act 2024 makes enforceable, and replaces a US state's law and courts with English law and jurisdiction.

What it costs

Review of an AI-drafted contract, £495. One contract, returned as a marked-up Word document with my amendments as tracked changes, a clean version with the changes accepted, and a written explanation of the changes. Three working days from payment.

Buying online forms the engagement on payment. The scope is what the review of an ai-drafted contract page describes, you accept the Terms of Service at checkout, and I email you within four working hours to get started. If you would rather ask something first, email me.

What you get

• Your own Word document returned with every amendment I consider necessary shown as a tracked change, so you can see exactly what I changed and accept or reject each one
• A clean version with every change accepted, ready to send
• Corrections to anything that is wrong as a matter of English law, unenforceable as drafted, or internally inconsistent
• Missing provisions added where the document has left a gap that matters: usually liability, termination, payment, intellectual property or data
• Comments in the margin where a clause is a commercial choice rather than a legal one, so the decision stays yours
• A written explanation of what I have changed and why, by email or as an attachment if it is lengthy, with anything you should think about before sending it out
• Follow-up questions on the mark-up answered by email, included

What is not included

• A full rewrite. This is a review and amendment of your document, not a replacement for it. If the draft is structurally unsuitable for the deal, I will say so and quote separately for drafting it properly
• A second round of amendments after you have changed the document again, which I can quote for
• Negotiating with the other side
• Advice on the law of any jurisdiction other than England and Wales
• Tax, accounting or regulatory advice
• Reviewing a document the other side drafted, which is the contract review service, at the same price

Questions I am often asked

The draft says no refunds under any circumstances. Can we keep that?

Not against a consumer, who has a statutory cancellation right for a package bought at a distance and rights if the service is not performed with reasonable care. The review drafts a refund policy that is fair and enforceable.

We offer a pay-in-three plan. Is that a problem?

It can be regulated credit if the client pays after the coaching has started and no exemption applies. The review says whether your plan is within the perimeter and how to structure it.

Can the client sign a waiver of all claims?

A consumer cannot waive statutory rights, and a waiver of liability for negligence is unenforceable for personal injury and unlikely to be fair otherwise. The review drafts a liability clause within the law rather than a waiver that will not hold.

Related guidance and services

• Review of an AI-drafted contract, £495, the service this page describes
• Terms and conditions drafting, £995
• Terms and conditions for a business coach
• Terms and conditions for a coaching programme sold online

This page is general guidance for businesses in England and Wales, not advice on your own circumstances. Last reviewed: September 2026. Email geoffrey@caesar.co.uk.