Terms and conditions for a golf driving range

A driving range is safe only if everyone hits from the bay, in the right direction, one at a time. The terms have to set those rules, deal with hired clubs and lost balls, run memberships and tokens, and be clear about what the range does when the weather closes the bays. I draft those terms for a fixed fee of £995, delivered in five working days.

Who this is for

Golf driving ranges, practice facilities, simulator centres and golf entertainment venues in England and Wales selling ball buckets, bay hire, memberships, lessons and events to consumers and corporate groups.

What matters in driving range terms

Bay use, safety and conduct

The terms should require every user to hit only from within their bay, only towards the range, one player at a time, with no practice swings outside the bay and no retrieving balls from the range. They should give staff the right to stop anyone whose conduct is unsafe and to remove them without refund, and should prohibit children from using bays unsupervised. Those rules, displayed and accepted at purchase, are what protect the customer in the next bay.

Balls, buckets and hired equipment

Range balls remain the range's property and must not be removed. The terms should say that buckets and tokens are for use on the day or within a stated period, that hired clubs are the customer's responsibility while on hire and are charged for if damaged or not returned, and that customers use their own clubs at their own risk. A club that breaks in a hired bay is a matter of who owned it and how it was used.

Injury, other users and what cannot be excluded

Golf balls travel fast and users share a line. The terms can record that users accept the ordinary risks of a range and are responsible for their own conduct and their guests'. They cannot exclude the range's liability for injury caused by its own negligence, such as inadequate netting, faulty mats or unsafe bay layout, which the Consumer Rights Act 2015 does not allow against a consumer, and the range owes every user the common duty of care under the Occupiers' Liability Act 1957. The terms describe the range's safety arrangements rather than disclaim them.

Memberships, tokens and vouchers

Memberships need a start date, a notice period, a freezing policy and clear renewal terms, since an automatic renewal buried in the terms is the kind the Consumer Rights Act 2015 treats as unfair; further rules for subscription contracts are being introduced under the Digital Markets, Competition and Consumers Act 2024. Tokens, ball cards and vouchers need a stated, reasonable expiry. Card payments cannot carry a surcharge under the Consumer Rights (Payment Surcharges) Regulations 2012.

Lessons, weather and events

Lessons are leisure services for a specific time, excluded from the fourteen-day cancellation right by regulation 28 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, so your cancellation policy applies and must be fair; the terms should also say whether the professional is your employee or an independent coach, because that decides who the customer's contract is with. Weather closures should be dealt with by rebooking or credit rather than refund, and corporate events should be invoiced with interest on late payment under the Late Payment of Commercial Debts (Interest) Act 1998.

What it costs

Customer or supplier terms and conditions, £995. One set of terms, customer-facing or supplier-facing, drafted for your business. Five working days.

Review of your existing terms, £495. You already have terms and want them checked and brought up to date. Returned marked up with my amendments and an explanation of the changes. Three working days.

Buying online forms the engagement on payment. The scope is what the terms and conditions drafting page describes, you accept the Terms of Service at checkout, and I email you within four working hours to get started. If you would rather ask something first, email me.

What you get

• A full set of bespoke terms drafted for your business, reflecting the legal requirements that apply to your business and sector
• A note in plain English explaining the terms I have drafted for you
• Liability, payment, termination and IP provisions that protect your position and are drafted to withstand scrutiny from the other side
• Guidance on how to incorporate the terms properly
• Your questions and comments answered by email or phone
• One round of amendments to finalise the terms ready for use

What is not included

• Negotiating your terms with individual customers (I am happy to quote for this as an additional service if required)
• Sector-specific regulatory compliance beyond the contract terms themselves
• Website privacy notice and cookie compliance, which I quote separately
• Terms governed by the law of another country
• Tax advice

Questions I am often asked

A customer hit a ball from behind the bay and it struck another user. Where does the range stand?

If the rules required hitting only from within the bay and were displayed and accepted, the injury followed the customer's breach. If the bay layout or netting was inadequate, the range is liable, so the design and inspection of the range are what matter.

Can I refuse to refund tokens bought months ago?

The terms can set a reasonable expiry stated on the token or at purchase. Tokens without a stated expiry should be honoured.

The pro is self-employed. Are lessons my contract or theirs?

The terms should say which. If lessons are booked and paid through the range, the customer's contract is usually with the range, and the range's arrangement with the coach should reflect that. If the coach takes bookings and payment directly, the terms should say the contract is with the coach.

Related guidance and services

• Terms and conditions drafting, £995, the service this page describes
• Contract review, £495
• Terms and conditions for a sports club membership
• Terms and conditions for a tennis or golf coach

This page is general guidance for businesses in England and Wales, not advice on your own circumstances. Last reviewed: September 2026. Email geoffrey@caesar.co.uk.